Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address when you create an account or place an order.
- Payment Information: Payment transactions are processed by Stripe. We do not store your card details on our servers.
- Usage Data: Information on how you interact with our website, including pages visited, time spent, and browser type.
- Communication Data: Messages and enquiries you send us via email, WhatsApp, Line, or Viber.
How We Use Your Information
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Manage your account and loyalty points
- Respond to your enquiries and provide customer support
- Send promotional emails and newsletters (only if you opt in)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Stripe: For secure payment processing.
- Shipping Carriers: To deliver your orders.
- Supabase: Our database and authentication provider.
- Resend: Our email service provider for transactional emails.
- Legal Authorities: When required by law or to protect our rights.
Cookies
We use essential cookies to maintain your session and shopping cart. We do not use tracking or advertising cookies. You can control cookie settings through your browser preferences, though disabling essential cookies may affect website functionality.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information. All data is transmitted via SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
For any privacy-related questions or to exercise your rights, contact us at:
MJE Fashion
Bangkok, Thailand
Phone: +66 97 150 8818
Hours: Monday–Saturday, 9:00 AM – 5:00 PM